An inspirational event to improve your conversion and user experience

Manchester / London (coming soon)

It's FREE! Read More

LEARN. SHARE. NETWORK. CONVERT.

Join experts and peers to improve your UX and conversion in an inspiring day of talks

Our 8 Manchester Speakers

Experts that presented at the May event

Kate Rylance

Senior User Experience Researcher

Shop Direct

View Bio

Matt Watson-Power

Acting UX Principal

Walmart International eCommerce

View Bio

Pete Marriott

Customer Analytics and Insight

Rental Cars

View Bio

Tony Bradshaw

Ecommerce Optimisation Manager

dnata

View Bio

Karl Rowlands

Digital UX Manager

Matalan

View Bio

Edd Dixon

UX Researcher

Aldermore Bank

View Bio

Claire Williams

Digital UX & Design Manager

Aldermore Bank

View Bio

Lisa Duddington

Head of Customer Experience

Keep It Usable

View Bio

Previously...

FAQ

Common questions and answers about the event

Getting here and parking

If you’re driving down, use the post code M50 2BS and park in the multi-storey car park just behind Booths (it takes both cash and card payment).

Media City is the nearest tram stop.

For more travel info please see the Media City site http://www.mediacityuk.co.uk/destination/getting-here
What’s the schedule?

This will be available on the day. Why? All the sessions on the day are one-track and as we have a limited number of tickets, the day will be a much better experience for everyone if you arrive for a 9.30am start to relax and enjoy the full day. Dipping in and out of sessions and judging talks based on titles can mean you miss out on some really great talks, not to mention making it awkward at coffee breaks when someone asks what you thought of a talk you didn’t see! so please make sure you arrive promptly, stay the day and support all our speakers who are giving up their time to share their knowledge and experiences with you. It will be a fantastic day!

At the end of the day we hope you’ll join us back at Keep It Usable (just across the road from the venue) where you can chat with our speakers and other attendees over some alcoholic drinks.
Is there a cloakroom?

Yes, there’s a cloakroom (free of charge) to store coats and bags.
Can I bring colleagues?

Sure! But we’ll need to check first that we have enough spare ticket(s) for them. So make sure you get in touch with us asap to book them in before all the tickets go.
Is food and drink provided?

Yes, Keep It Usable are covering all your food and drink on the day so that you can relax and enjoy yourself.

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Meet Kate

Kate is a Business Psychologist from UCL and Senior User Experience Researcher at Shop Direct and has been at Shop Direct for almost 3 years. Her day to day role consists of conducting user research through a variety of methods including user tests in Shop Direct’s in-house UX Lab and optimizing the online experience through AB testing. As well as helping the business to understand customer behavior throughout the entire on-site journey, Kate specialises in understanding new customer behavior and optimizing the customer registration and application process.

Meet Matt

Matt’s been at the coal face of digital UX for 25 years. From Video Games to Insurance, PetroChem to Travel & Tourism, Publishing to Retail; He’s worked the seams of many of it’s rich and varied sectors, both agency side and client side. He’s learned that if there’s one thing ties all of these worlds together it’s that putting The User at the heart of every decision is key to their success.

Over the last year-and-a-half he’s been leading UX for George.com, dabbled in Asda Grocery goodness and dipped his toe into the Silicon Valley Walmart eCommerce way.

✓ Motivated by: The finished article.

✓ A champion of: Productivity and UCD.

✓ Fuelled by: Complexity… and normal tea.

Meet Tony

From building his first PC at the spritely age of just 13, Tony has always had a fascination for understanding how things work “behind the scenes” – something that he thrives on in his current role of E-commerce Optimisation Manager at travel giant Dnata.

Honing the skills and experience of his eight years within the data analysis field, he provides considered recommendations in order to improve website conversions through an enhanced user journey.

Meet Karl

Karl is Matalan's friendly neighbourhood User Experience Manager, with a passion for understanding the ‘WHY’ around the ‘WHAT’ he’s on a mission to deliver world class digital experiences for Matalan’s users. Having founded the business' UX function just 2 years ago, his small but mighty team are leading the charge to put the user at the heart of Matalan’s digital touchpoints.

Meet Claire

I lead the UX & Design team at Aldermore Bank. I’ve worked in digital for over 15 years for many different industries in many different roles so I’ve seen it all come and go. What strikes me most about digital is that if you put the customer first and keep it simple you’ll always have a successful product and that’s why throughout my career I’ve always gravitated back to UX. I have two children who keep me busy beyond words and a love of films and the great outdoors.

Meet Lisa

Lisa is a Digital Psychologist and co-founder of Keep It Usable.

Lisa works with some of the biggest brands in the world to increase their conversion through a deep understanding of their customers and the application of psychology to enhance customer experiences across all channels. Lisa is a UX expert qualified up to Masters level, she has appeared on radio, in UX books and blogs and is a UXPA mentor.